Legal Notice

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Last Updated: February 2025

Last Updated: February 2025

Legal Notice

Introduction
In this Legal Notice for the use of the Website ("Legal Notice"), "LUX Bali Oceanview Resort," "we," "our," or "us" collectively refers to:

(a) LUX Bali Oceanview Resort, a company with its headquarters located in Canggu, Bali, Indonesia.

"You" or "User" means any individual or entity visiting or using our Websites for purposes including but not limited to making a booking at our resort (directly or indirectly, through other means).

LUX Bali Oceanview Resort, its subsidiaries, and related entities provide various accommodation services to visitors worldwide. We operate several websites and apps to take, manage, and accept bookings for accommodations owned, operated, franchised, or managed by us ("Websites"). This Legal Notice applies to the use of the Websites. By using any Website, You agree to be bound by this Legal Notice.

As we operate in multiple jurisdictions, the legal terms that apply to Website use may vary from country to country. If that is the case, we have indicated those changes below.

In addition to this Legal Notice, the use of a Website is governed by all other notices, regulations, and instructions provided to the User by us through any means, which may supplement, complete, and/or modify this Legal Notice.


Website Use

1. Eligibility
Our Websites are intended for use by individuals who are of legal age and can enter into binding contracts as per applicable law. Users must comply with any specific conditions that may apply for determining the legal age or capacity to use the Website and to book accommodations.

By using our Websites, you confirm that you:

(a) Have the legal capacity to use our Websites for their intended purpose and to make reservations for yourself; or
(b) Are legally authorized to make reservations and purchases on behalf of another person.

Where you make a reservation for another person, you remain responsible for ensuring that they have been informed of and have accepted the terms in this Legal Notice.

To the greatest extent permitted by law, you agree to be financially responsible for your activities on our Websites.

2. User Responsibilities
You agree not to use our Websites for any illegal, fraudulent, or unauthorized purposes and will not engage in conduct that disrupts normal Website operations or affects other users.

You also agree and warrant that you will not violate this Legal Notice. Your use of the Websites is your sole and exclusive responsibility, and, to the greatest extent permitted by law, we accept no liability for damages or injury caused to you or third parties from the misuse of our Websites.

Without limiting the foregoing, we reserve the right to refuse access to our Websites to Users who breach these terms or any law, morals, or public order.

Users must not do any of the following regarding the content on the Website (including text, images, sound files, photos, designs, logos, or other intellectual property) without our prior written consent unless explicitly permitted by law:

(a) Reproduce, copy, disseminate, distribute, transform, or modify the Content;
(b) Use the Content for commercial or advertising purposes;
(c) Engage in any action that brings LUX Bali Oceanview Resort into disrepute.

3. Monitoring
You agree that you will not use any device, software, or similar means to interfere with the proper functioning of the Websites. It is prohibited to:

  • Use the Websites in a manner that may cause damage, interruptions, inefficiencies, or defects.

  • Transmit, install, or publish any viruses, malicious code, or harmful programs.

  • Use the Websites against good faith, morality, or public order.

  • Breach security measures of the Website or its connected networks.

  • Engage in any form of hacking or other security violations.

We have no obligation to monitor your activities but may review transmissions over the Websites.

4. Content and Accuracy
We strive to provide accurate and up-to-date information regarding accommodations, prices, and availability on our Websites. However, we do not guarantee the accuracy or completeness of the content.

The materials published on the Websites are for reference only, and, to the greatest extent permitted by law, we accept no liability for inaccuracies unless caused intentionally by us or through gross negligence.

We reserve the right to discontinue or modify any or all of our Website services at any time without notice.

5. Disclaimers
The content, services, and materials on the Websites are provided "as is" and "as available" without representations or warranties of any kind. We do not warrant that your use of the Websites will be uninterrupted, timely, or error-free.

Accordingly, we shall not be liable for:

(a) Errors on the Website;
(b) The presence of viruses or harmful components;
(c) Security vulnerabilities;
(d) The performance of the Website’s contents;
(e) Any damages or losses caused to Users.

6. Limitation of Liability
To the extent permitted by law, we shall not be responsible for indirect or consequential damages, including but not limited to loss of revenue, profit, use, or opportunity.

In the event of liability for any damages related to the Website, your sole remedy shall be limited to reimbursement of charges paid by you for services or products.

This does not affect our liability for death or personal injury arising from our gross negligence or any other liability that cannot be excluded by law.

7. Links to Third Parties
We do not control third-party websites linked from our Website and are not responsible for their content. Links are provided for convenience only. If you are aware of any unlawful activity on a linked website, please notify us immediately.

8. Privacy, Data Security, and Confidentiality
We take privacy seriously. Please review our Privacy Policy to understand how we handle your data.

We own all confidential information and trade secrets related to our business and will not disclose them without authorization.

9. Intellectual Property
All content, trademarks, and intellectual property displayed on our Websites are owned or licensed by us. You are not permitted to copy, reproduce, modify, or distribute our content without written consent. Any unauthorized use will be subject to legal action.

10. Updates
We may revise this Legal Notice from time to time. The revised terms will take effect upon publication.

11. Severability
If any part of this Legal Notice is deemed invalid under applicable law, it shall be removed without affecting the remaining terms.

12. No Waiver
Failure to enforce any term in this Legal Notice shall not constitute a waiver.

13. Governing Law and Jurisdiction
This Legal Notice is governed by the laws of Indonesia. Any dispute shall be subject to the exclusive jurisdiction of the courts of Indonesia.

For urgent inquiries outside of business hours, use the form below and we will reply as soon as possible.

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